Terms and Conditions

Sol Properties Lanzarote SL · Camino Berriel 3, Puerta 15, Tías, 35572, Las Palmas, Spain

Last updated: 10 April 2026

1. Introduction

These Terms and Conditions govern the use of services provided by Sol Properties Lanzarote SL, including holiday rental bookings and property management services. By using our services, you agree to these terms.

For Guests (Holiday Rentals)

2. Bookings

All bookings are subject to availability and confirmation. By making a booking, you agree to provide accurate and complete information.Bookings may be made through our website or third-party platforms such as Airbnb and Booking.com, in which case their respective terms may also apply.

3. Payments

Payment terms may vary depending on the booking platform or agreement. Full or partial payment may be required to confirm a reservation.Failure to complete payment may result in cancellation of the booking.

4. Cancellation Policy

Cancellation terms depend on the platform or agreement used for the booking. Guests are advised to review the applicable cancellation policy at the time of booking.

5. Check-in and Check-out

Check-in and check-out times will be communicated prior to arrival. Guests must respect these times unless otherwise agreed.

6. Guest Responsibilities

Guests agree to:Treat the property with care and respectComply with all house rules providedNot exceed the maximum occupancyAvoid causing damage, nuisance, or disturbanceGuests are responsible for any damage caused during their stay.

7. Damage and Loss

Any damage or loss to the property must be reported promptly. We reserve the right to charge for repairs, replacements, or additional cleaning if required.

8. Liability

Sol Properties Lanzarote SL acts as a property management company on behalf of property owners. While we aim to ensure a high standard, we are not liable for:Loss, theft, or damage to personal belongingsInterruptions beyond our control (e.g. utilities, weather, force majeure)

For Property Owners

9. Services

We provide property management services which may include:Marketing and listing propertiesManaging bookings and guest communicationCoordinating cleaning and maintenanceGuest check-in and supportCompliance with guest registration requirementsSpecific services are agreed individually with each owner.

10. Listings and Platforms

Properties may be listed on third-party platforms such as Airbnb and Booking.com, as well as our own website. By engaging our services, owners agree to such listings.

11. Owner Responsibilities

Property owners agree to:Provide accurate property informationEnsure the property complies with all legal and safety requirementsMaintain appropriate insuranceHold any necessary licences or permits required for holiday rentals

12. Fees and Payments

Management fees and commission structures are agreed separately with each owner. Payments will be handled in accordance with individual agreements.

13. Liability

While we take reasonable care in managing properties, Sol Properties Lanzarote SL shall not be held liable for:Damage caused by guestsUnforeseen maintenance issuesCircumstances beyond our control

General Terms

14. Data Protection

All personal data is processed in accordance with our Privacy Policy.

15. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

16. Governing Law

These Terms and Conditions are governed by the laws of Spain. Any disputes shall be subject to the jurisdiction of the Spanish courts.

17. Contact

For any questions regarding these Terms and Conditions, please contact:

✉️ solpropertieslanzarote@gmail.com
📞 +34 636138989

Cancellation terms depend on the platform or agreement used for the booking.

When booking via our website, cancellations made more than 30 days prior to arrival will receive a refund of 100% of the deposit paid.

Cancellations within 30 days of arrival will not receive a refund of the deposit paid.