1. Who we are
Sol Properties Lanzarote SL is responsible for processing your personal data when you use our services, including booking accommodation or contacting us regarding property management.
2. What data we collect
We may collect and process the following personal data:
Full name
Email address
Phone number
Booking details (dates of stay, property, number of guests)
For property owners, we may also collect:
Contact details
Property information relevant to management and listings
3. How we collect your data
We collect data when you:
Make a booking through our website
Contact us via email, phone, or contact forms
Enquire about listing your property with us
Book through third-party platforms such as Airbnb or Booking.com
4. Purpose of processing your data
We use your data to:
Manage and confirm bookings
Communicate with guests before, during, and after their stay
Provide property management services to owners
List and manage properties on platforms such as Airbnb and Booking.com
Comply with legal obligations, including guest registration with authorities
5. Legal basis for processing
We process your data under the following legal bases:
Contractual necessity – to manage bookings and provide services
Legal obligation – to comply with Spanish regulations (e.g. guest registration)
Legitimate interest – to operate and improve our services
Consent – where applicable (e.g. contact forms)
6. Data sharing
We may share your data with:
Booking platforms (e.g. Airbnb, Booking.com)
Public authorities (for mandatory guest registration)
Service providers necessary to deliver our services
We do not sell your personal data to third parties.
7. Data retention
We retain your personal data only for as long as necessary to:
Fulfil the purposes outlined above
Comply with legal and tax obligations
8. Your rights
Under data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
9. Data security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
11. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
