1. Introduction
These Terms and Conditions govern the use of services provided by Sol Properties Lanzarote SL, including holiday rental bookings and property management services. By using our services, you agree to these terms.
For Guests (Holiday Rentals)
2. Bookings
All bookings are subject to availability and confirmation. By making a booking, you agree to provide accurate and complete information.
Bookings may be made through our website or third-party platforms such as Airbnb and Booking.com, in which case their respective terms may also apply.
3. Payments
Payment terms may vary depending on the booking platform or agreement. Full or partial payment may be required to confirm a reservation.
Failure to complete payment may result in cancellation of the booking.
4. Cancellation Policy
Cancellation terms depend on the platform or agreement used for the booking. Guests are advised to review the applicable cancellation policy at the time of booking.
5. Check-in and Check-out
Check-in and check-out times will be communicated prior to arrival. Guests must respect these times unless otherwise agreed.
6. Guest Responsibilities
Guests agree to:
Treat the property with care and respect
Comply with all house rules provided
Not exceed the maximum occupancy
Avoid causing damage, nuisance, or disturbance
Guests are responsible for any damage caused during their stay.
7. Damage and Loss
Any damage or loss to the property must be reported promptly. We reserve the right to charge for repairs, replacements, or additional cleaning if required.
8. Liability
Sol Properties Lanzarote SL acts as a property management company on behalf of property owners. While we aim to ensure a high standard, we are not liable for:
Loss, theft, or damage to personal belongings
Interruptions beyond our control (e.g. utilities, weather, force majeure)
For Property Owners
9. Services
We provide property management services which may include:
Marketing and listing properties
Managing bookings and guest communication
Coordinating cleaning and maintenance
Guest check-in and support
Compliance with guest registration requirements
Specific services are agreed individually with each owner.
10. Listings and Platforms
Properties may be listed on third-party platforms such as Airbnb and Booking.com, as well as our own website. By engaging our services, owners agree to such listings.
11. Owner Responsibilities
Property owners agree to:
Provide accurate property information
Ensure the property complies with all legal and safety requirements
Maintain appropriate insurance
Hold any necessary licences or permits required for holiday rentals
12. Fees and Payments
Management fees and commission structures are agreed separately with each owner. Payments will be handled in accordance with individual agreements.
13. Liability
While we take reasonable care in managing properties, Sol Properties Lanzarote SL shall not be held liable for:
Damage caused by guests
Unforeseen maintenance issues
Circumstances beyond our control
General Terms
14. Data Protection
All personal data is processed in accordance with our Privacy Policy.
15. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.
16. Governing Law
These Terms and Conditions are governed by the laws of Spain. Any disputes shall be subject to the jurisdiction of the Spanish courts.
17. Contact
For any questions regarding these Terms and Conditions, please contact:
